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UK orders

Most orders are delivered either via DPD or Royal Mail weekdays (between 8:30am to 6:00pm) to your door within the time specified. Please note for most items the recipient is required to sign for the goods on delivery. Shipping takes place only on working days therefore no dispatches are made on weekends or public holidays.

UK shipping

The estimated delivery times are only if the order is placed before the cut off time of 2:30pm. 

Progress on Royal Mail tracked orders can be checked by visiting https://www.royalmail.com/track-your-item#/ 

International orders* -

Due to Brexit changes all other countries are DDU (Delivery Duty Unpaid): the indicated price of the products does not include taxes and VAT. The recipient is responsible for all import fees, custom taxes and local taxes imposed by the country where shipment is made. The payment of these taxes is required in order to relieve the order from custom charges.

We cannot predict what the amount to pay for taxes and customs will be, therefore we ask that you check before making an order. Your shipping costs are already included in the total of your final order. In any case, the courier can present you with a separate invoice for the local taxes that need to be paid.

International Shipping Rates
For international shipping, the customer is responsible for any local charges for example duty, taxes, brokerage fees etc. that may be incurred.

Progress on international orders can be checked by visiting https://www.packet.deutschepost.com/webapp/public/packet_traceit.xhtml 

European orders

* Please note: There will be an additional surcharge to be paid for shipping to Islands and certain extended areas in Spain, Portugal and Italy. It is your responsibility to advise us of this remote zone (or check with us) before placing an order stating that your delivery falls outside the mainland area. This will prevent any additional time and charges.

Rest of the World